Pricing
Start free. Pay when the book grows.
No credit card to begin, and no surprise line items later. The Free tier is a real product, not a trial.
Free
$0
For a small team starting to build a real CS practice.
- Up to 25 accounts
- Account Narratives (AI-generated)
- Basic Success Plans
- 1 team member
- Community support
Recommended
Pro
$49/ user / month
For a growing CS team that needs visibility across the whole book.
- Unlimited accounts
- Advanced Narratives + Ask Cohvia
- Collaborative Success Plans
- Risk Signals & Alerts
- Customer Portal (branded)
- Workflows & Automations
- Integrations (Salesforce, Slack, and more)
- Priority support
Enterprise
Custom
For teams that need enterprise-grade security, compliance, and scale.
- Everything in Pro
- SSO / SAML
- Custom integrations
- Dedicated CSM
- SLA & uptime guarantees
- Advanced analytics
- Custom onboarding